At EURVON, we take your privacy seriously. This policy explains what data we collect,
how we use it, and the rights you have over your personal information.
Last Updated: August 15, 2026 · Version 1.0
Data Protection
256-bit encryption on all data in transit and at rest
GDPR Compliant
We follow EU data protection regulations
No Phrase Storage
Your 12-word recovery phrase is never stored in plain text
Your Rights
Access, correct, or delete your data anytime
01
Introduction
EURVON ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use our
services, including the EURV digital currency, EURVON Wallet, and related payment infrastructure.
This policy applies to all users of EURVON services, regardless of location. By using our
services, you consent to the practices described in this policy.
Our Commitment
We collect only the data necessary to provide our services, and we never sell your personal information to third parties.
02
Data We Collect
We collect different types of information to provide and improve our services:
Account Information
Full name, email address, username, and password hash. Collected when you create an account.
Wallet Information
Wallet address, EURV balance, and transaction history. Your 12-word recovery phrase is encrypted and never stored in plain text.
Transaction Data
Transaction amounts, timestamps, recipient usernames, and references. Required for processing payments.
Device Information
Device type, operating system, browser type, and IP address. Used for security and service improvement.
Usage Data
Login times, features used, and session duration. Helps us understand how to improve our services.
Communication Data
Support tickets, emails, and feedback you send us. Used to respond to your inquiries.
Recovery Phrase Security
Your 12-word recovery phrase is displayed only once during account creation. We encrypt it using your password and never store it in plain text. We cannot recover it for you if lost.
03
How We Use Your Data
We use your information for the following purposes:
Service Provision: To create and manage your account, process transactions, and provide customer support.
Security: To detect and prevent fraud, unauthorized access, and other security threats.
Compliance: To comply with legal obligations, including KYC/AML requirements where applicable.
Improvement: To analyze usage patterns and improve our services and user experience.
Communication: To send important notifications, security alerts, and service updates.
Legal Protection: To protect our rights, property, and safety, and that of others.
No Marketing Without Consent
We do not send marketing communications without your explicit consent. You can opt out at any time.
04
Data Security
We implement industry-standard security measures to protect your data:
Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Access Controls: Strict access controls limit who can view your data internally.
Authentication: Multi-factor authentication options for account protection.
Monitoring: Continuous monitoring for suspicious activity and security threats.
Backup: Regular encrypted backups to prevent data loss.
Audits: Regular security audits and penetration testing.
Breach Notification
In the unlikely event of a data breach, we will notify affected users within 72 hours as required by GDPR.
05
Data Sharing
We do not sell your personal information. We may share data only in these limited circumstances:
Service Providers: With trusted third parties who help us operate our services (e.g., cloud hosting, email delivery).
Legal Requirements: When required by law, regulation, or legal process.
Protection: To protect the rights, property, or safety of EURVON, our users, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
All third-party service providers are contractually obligated to protect your data and
use it only for the purposes we specify.
06
Your Rights
Under GDPR and applicable privacy laws, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for certain purposes.
Right to Restrict
Request restriction of processing in certain circumstances.
To exercise any of these rights, contact us at
privacy@eurvora.com.
We will respond within 30 days.
07
Cookies
We use cookies and similar technologies to enhance your experience:
Cookie Type
Purpose
Duration
Essential
Required for basic functionality like login and security
Session
Functional
Remember your preferences and settings
30 days
Analytics
Help us understand how you use our services
1 year
You can control cookies through your browser settings. Disabling essential cookies
may affect the functionality of our services.
08
Data Retention
We retain your personal data only for as long as necessary:
Account Data: Retained while your account is active and for 3 years after closure for legal compliance.
Transaction Records: Retained for 7 years as required by financial regulations.
Support Communications: Retained for 2 years after resolution.
Security Logs: Retained for 1 year for fraud prevention and investigation.
After retention periods expire, we securely delete or anonymize your data.
09
Children's Privacy
EURVON services are not intended for children under 18 years of age. We do not knowingly
collect personal information from children. If you believe we have collected data from a
child, please contact us immediately at
privacy@eurvora.com.
10
International Transfers
EURVON operates in Europe and Latin America. Your data may be transferred to and processed
in countries other than your own. We ensure appropriate safeguards are in place for all
international transfers, including:
Standard Contractual Clauses (SCCs) for transfers outside the EU/EEA.
Adequacy decisions where applicable.
Binding Corporate Rules for intra-group transfers.
11
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant
changes by updating the "Last Updated" date at the top of this page and, where appropriate,
by sending email notifications.
Your continued use of EURVON services after changes are posted constitutes acceptance
of the revised policy. We encourage you to review this page periodically.
12
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Data Protection Contact
Our Data Protection Officer is available to answer your questions and handle privacy requests.